We've all been taught to ask questions to assess what others are thinking. But often our questions begin to feel more like an interrogation than a conversation.
Whether in sales, management, parenting, teaching, counseling, or any other leadership situation, having the right question to ask next is key to optimum outcomes. But how do we do this? How do we not run out of questions? And makes a question the "right" one?
All questions are NOT created equal. Traditionally, the pattern we are taught is to ask a question, get an answer. Ask another question (usually unrelated), get an answer. And repeat. But this is not the way for us or those with whom we interact to really understand their position, situation, or needs.
The solution is to find out what to ask. The magic happens when the next question we ask is the question the other party wants to answer (even if they aren't consciously aware of what that question is).
This is simple to do, even if you don’t currently know how to do it, once you understand the framework. We'll cover some basics of that framework in this episode.
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#Questions #Insights #Empathy